Loreal Usa - Wrong color in the box

18 of 92 Loreal Usa reviews

My hair was Chocolate Cherry from the Feria line.I bought 2 boxes of the Voilet Soft Black for the Feria line.

Put in with my professional stylist! It came out as the picture! QUALITY CONTROL! Just a darker shade of what I had with at least 2" of new growth.

Nothing black or violet about this color. I've been using this brand for years! I am now trying a new line!

How do you compensate or convince people to stay with your product if it's going to be Russian roulette!There should be a check and balance system.

Bridgette Harvey-cubit

This review is a subjective opinion of a user.
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More Review Details

  • What I liked
      No items
  • What I disliked
    • Finish color not what i wanted

Reason of review:
Not the color on the box. I wasted $60 price of stylist on the wrong color
Preferred solution:
Full refund
Monetary loss:
$83
Product or service
Loreal Paris Feria Midnight Collection Hair Dye
Review category
Cosmetics and Toiletries
review #683560

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18 of 92 Loreal Usa reviews
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