Loreal Usa - Loreal Extra-Intense Liquid Pencil Eyeliner

88 of 92 Loreal Usa reviews

The L'Oreal Extra-Intense Liquid Pencil Eyeliner is not "sharpenable".The tip crumbles if you try sharpening the pencil, and if you try twisting the bottom, in the hopes of self-sharpening, nothing happens.

I bought three of them, just to check, and ALL three pencils failed to sharpen. This is a horrible product, they essentially sell you a pencil tip for 8 bucks.


If you have had a similar experience with this product, spread the word, so people do not waste their hard-earned money on a product that is of horrible quality.File a complaint with Loreal.

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Liquid Pencil Eyeliner
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Cosmetics and Toiletries
review #156438
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Helpful? 116 Yes 116 175 No 175
Had the same issue 30 Yes 30
88 of 92 Loreal Usa reviews
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Feb 01 #1104578

Same problem here!
I lived it but when it came to sharpening it, I had to inlist my husband's help, now after he kept trying it is only about 2" long. I have only had it about 1 month!

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Jan 13 #1093912

Same problem.I will not purcase loreal again!

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Dec 07, 2015 #1074978

I have had the exact issue..love the pencil itself but they should make a built in sharpener that actually sharpens it

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Apr 10, 2015 #970466 Chicago, Illinois, United States

Okay, I thought it was just me. NO, I will not be buying this product again. I fell in love with the application, BUT, it only lasted a week because THERE'S NO WAY TO SHARPEN!! I would like my money back now PLEASE!!

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Sep 05, 2014 #866453

Break the other side of pencil,and use ear stick to push it. Wait when fresh tip become harder, and make it thinner by twinsting with paper

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Hopping Mad

May 28, 2014 #821254 Carmel, California, United States

Bought one a few weeks ago. Loved it but just could not figure out how to twist it up. Tried and tried and tried and then thought I had got one that was defective. Tried again today. As someone else has said - L'Oreal should get it off the shelves considering how long the problem has occurred. Anyways, finally thought of finding a solution and found this page. Yep chopping off the end and getting the end pushed through with a qtip works. I am going to keep the qtip in so that the carbon does not dry out fast. Definitely won't be buying it again. Shame on L'Oreal expected much better of them!

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Kathy S

Dec 26, 2013 #764143

How do I get my $9 bucks back, could only use once!

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Nov 27, 2013 #748634


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Oct 03, 2013 #724799

I'm pissed off :(

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Aug 12, 2013 #698572 Concord, New Hampshire, United States

wtf they didn't have my color of eyeliner for the usual brand I get so I got this one. Spent eternity trying to twist it up but it wouldn't budge so I came to look at the reviews. This is absolutely ridiculous, how come Loreal has not taken these off the shelves yet? I had to break off the end and use a skewer to push the rest through.

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Aug 08, 2013 #695989 Boston, Massachusetts, United States

Agree, and I am so relieved to know I am not the only one who had this experience. Sadly, this purchase was a disappointment and a complete waste of money.

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Jul 30, 2013 #690091 Denver, Colorado, United States

I agree!! I've tried two of these just to see if the first was a defective pencil but the second one did the same thing. It just won't advance past the first part that shows when you buy it. What a waste of $8.00! Now I have to find my receipts and take them back for a refund, then find another eyeliner and hope I don't get ripped off again.

L'oreal...you are stealing money! A company with your reputation should be producing a better product than this.

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Jul 24, 2013 #686470 El Paso, Texas, United States

I spend 10 dollars and I was only able to use it once. What a waste of money!

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Jul 15, 2013 #680742

Tried this thing 4 the 1st time; shook it ... the pencil came all out, and it's dry. Maybe not all are like this one, but I just wasted my money. I'll never ever going to buy this one again!

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Wash and Wear Girl

Jul 04, 2013 #674609

Yes, me too, I usually use Neutrogena eyeliners, but so this new option of a pencil/liquid things that Loreal has...can't sharpen it. I might try a eyeliner sharpener, and see if it works, but hate to spend money on that...my regular sharpener usually works, but not on this item. I have only had mine less than a week, a true bummer for a lot of money for a short time.

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Jun 08, 2013 #662061 Winnsboro, South Carolina, United States

I too am pissed. I should not have to go to all of those lengths to get to the pencil. I used it only a couple of times and then had to do what the lady said and push it out from a broken end. Rip off!

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Jun 01, 2013 #658885

I just broke the bottom off and shoved a q-tip through the hole and it pushed the liner point up
there is a TON more liner in the pencil you just have to get to it :/

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May 12, 2013 #649643 Hot Springs, Arkansas, United States

Just sharpen it with a pencil sharpener. It works great after you get the outside layer of plastic off. Took me 3 days and desperation to figure it out!

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May 04, 2013 #646083 Guelph, Ontario, Canada

I too was upset but figured after reading these reviews i was SOOL so i tried to sharpen it, It did not work so well however if you do it little by little and have a liner brush it works really well to just smudge on it and you can keep using it. hope this helps some at least.

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Apr 24, 2013 #641518 Toronto, Ontario, Canada

I had the exact same problem! This is my second one. I got it on Sunday and its only Wednesday and it is already done! What a rip off!!!!

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