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Contact Loreal USA Customer Service

How to Reach a Person at Loreal USA

Verified Contact Information

Toll-Free Number:

  • 1-800-421-3614
Call customer service
Send Message

Customer Service:

  • 1-877-540-2101
  • 1-800-370-1965
  • 1-855-882-0945
  • 1-800-662-8011
  • 1-866-442-7530
  • 1-866-313-7845
  • 1-800-442-7643
  • 1-800-370-1925
  • 1-866-313-7880
  • 1-800-599-5563
  • 1-800-543-4572
  • 1-800-946-4459
  • 1-866-873-6645
  • 1-800-322-2036
  • 1-800-631-7358
  • 1-888-777-6396
  • 1-800-944-0730

Headquarters:

  • 1-212-818-1500
    USA
  • +3 314 756 7000
    France

Media:

  • 1-212-984-4414

Loreal USA Emails:

Accessibility
Legal
Privacy Inquiries
nyct@support.lorealusa.com
contact@loreal.com
media@loreal.com

Loreal USA Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Loreal USA Phone Number
1 (800) 421-3614
Average Calls duration
3 minutes
Most Popular Loreal USA Email Address
nyct@support.lorealusa.com
Issue Resolution Rate
Low (4% reported full resolution)
Contact Method Distribution
65% phone, 35% email
Common Reasons for Contact
Product/ service, request for information, shipping and delivery
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Loreal USA?

Most Popular Number:

(800) 421-3614
Total calls: 62 Issue resolved: 1 Last call: Apr 25, 2026

Loreal Usa support phone number is (800) 421-3614. The company also has alternative support lines which are (877) 540-2101, (800) 370-1965, and (855) 882-0945. Professional customer care agents can address various consumer and supplier inquiries and provide assistance with all kinds of issues and requests.
Please note that the longest wait times are on Wednesdays while the shortest ones are on Saturdays.

Loreal Usa customer service email address is nyct@support.lorealusa.com. For more convenience, you can also address inquiries via the Loreal Usa website.
If you are a legal specialist who needs to address privacy inquiries, shoot a note at dataprivacy@loreal.com or dpo@loreal.com.

The corporate head office is based in New York. Loreal Usa address is 10 Hudson Yards, New York, New York 10001, United States. To mail the company regarding privacy inquiries, send your correspondence to L’Oréal S.A, 41, Rue Martre, 92117 Clichy Cedex France.

Loreal Usa customer support team operates Monday through Friday from 9 am to 5.30 pm EST. Sure, upcoming holidays can affect the response times as well as the usual hours of operation. Please note that the company may be off on major holidays. The best option here is to get in touch with the support team in advance and address inquiries about the holiday schedule.

Loreal Usa website allows both consumers and suppliers to submit their inquiries. Contacting the company via its website is very easy: all you need to do is to click the “Consumer Inquiries” or “Supplier Inquiries” button depending on the type of your question. Then, choose the brand you need to contact and call the phone number listed on the page.

PissedConsumer Club

Contact Information

Loreal USA Website:

Loreal USA Help Center:

Corporate Office Address:

Loreal USA
10 Hudson Yards,
New York, New York 10001
United States

Other Info (opening hours):

Privacy Inquiries

L’Oréal S.A

41, Rue Martre

92117 Clichy Cedex France

More contact details

Summary of Loreal USA Customer Service Calls

74 TOTAL
CALLS
02:36 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Loreal USA?

Product/ Service Question:

  • “Product not received”
  • “Product feedback”
  • “Product dissatisfaction”

Request for Information Question:

  • “Help with hair color”
  • “Question on blur foundation”
  • “Question about conditioners”

Shipping and Delivery Question:

  • “I wanted to know when my delivery date forCy package to arrive”
  • “Have not received my order”
  • “My hair is BLACK ITS SUPPOSED TO B BLONDE BUT WRONG COLORS WERE N PACKAGE I GOT PROOF & IM FURIOUS! SOMETHING NEEDS TO B DONE ABOUT THIS ASAP”

Refund Question:

  • “Refund”

Other Question:

  • “The shampoo does not lather”
  • “Talk to an agent”
  • “Silver hair dye, dyed my hair dark brown,”

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