Fortuna Y

OLIA on Walmart

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For three months I have been seen the arrangement of Olia Hair dye at Walmart @ 7975 W Peoria Ave, Peoria, AZ. It is Horrible! It is all over the shelves. Two boxes on the upper, four on the center and six at the bottom, and a few boxes looked as if they have been open (medium brown neutral). I just want to know what is going on sometimes I am afraid to buy it thinking that someone may have change the color. What can you do to fix this situation.
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Loss:
$16
Pros:
  • Olia is a great product for my hair
Cons:
  • It does not run easily from the applicator too thick
Reason of review:
Walmart poor product arrangement

Preferred solution: You should be in control of your product display

nancy e Pbu

Diffcult to mix

Recently bought loreal excellence to cover my gray hair. I have been using this product since a young girl and never a problem. Now at age 70 I found your new way of containing the color crème which use to be a liquid was extremely hard to use .Having to squeeze the product into the developer bottle as very difficult .Due to this a wont buy again if it is bottle this way. It was just to difficult to get all the product out of the tube.
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Pros:
  • Love loreal
Cons:
  • Packaging bottling design
  • It does not run easily from the applicator too thick
Reason of review:
bottling or container design

Preferred solution: Let the company propose a solution

PEGGY Hlq

FAULTY MASCARA BRUSH ON TELESCOPIC MASCARA

I HAVE BEEN USING THE TELESCOPIC MASCARA FOR AS LONG AS IT HAS BEEN ON THE MARKET BUT NOW I HAVE A BIG PROBLEM. AFTER I HAVE USED THE MASCARA JUST A FEW TIMES, IT BECOMES IMPOSSIBLE TO GET THE "WAND" BACK INTO THE TUBE. I HAVE DRAGED AT LEAST 5/6 BACK TO VARIOUS DRUG STORES, BEAUTY SUPPLY STORES ETC. AND FRANKLY I AM SICK AND TIED OF THIS. NOT ONLY IS THIS PROBLEM ANNOYING, TIMES CONSUMING BUT IT ALSO EXPENSIVE. I WOULD LIKE THE COMPANY TO SEND SOME FREE TELESCOPIC MASCARA IN BLACK. I AM A RETIRED TEACHER AND MY PENSION ONLY STRETCHES SO FAR. I CAN BE REACHED AT MY EMAIL ADDRESS WHICH IS MUFM@***.COM OR CELL 480329****
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Loss:
$80
Reason of review:
Damaged or defective

Preferred solution: Deliver product or service ordered

Martha E Nwb
map-marker Manhattan, New York

Hair Color Results Not as Shown on Package

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I have white hair. I wanted it to be ash blonde. I used L'Oreal Superior Preference Ash Blonde Hair Color and it came out grey. Before I started it was pure white and much better looking than multi-colored grey. I wanted blonde but not a bright yellow blonde so I chose the ash version. No blonde just ash. I have to attend and important meeting looking like an old washed out woman. Unacceptable. Will have to pay a professional salon to correct it.
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Loss:
$100
Cons:
  • Loreal hair color
  • Finish color not what i wanted
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

Georgina O Vap

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Verified Reviewer
| map-marker London, England

The face cream is crap

Your face cream is terrible when I put it on my face my skin flakes
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Georgina O Vap

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Verified Reviewer
| map-marker London, England

Retino peptides

When I applied to my face my skin flakes why
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Anonymous

Platinum? More like Brass!

I used the ultimate platinum product exactly as directed. It was so thick it was impossible to get it out of the bottle and on my hair evenly. I don’t have thick or long hair and there was not enough liquid with a mayonnaise consistency to evenly cover my hair. Then it turned yellow instead of platinum. Really a bad product. Not sure what I will do to correct this mess. Why do you sell products that are not as described on the packaging? Shame on L’Oréal. You took my money and ruined my hair.
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Kayla m Klv
map-marker Greenville, Pennsylvania

Dye falls out fast

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Loreal USA - Dye falls out fast
I get red crush it's my favorite no matter how many times I wash it weather it's a shower or in the tub this happens an within a month or two I'm dying it again ughh more company's need red hair dye like bright red not auburn
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Dana O Vwy
map-marker Salt Lake City, Utah

Burgundy mascara

I tried the burgandy mascara and was very mad, it was not burgundy it was black. That is false advertising. It was on October 24th. No I haven't tried to contact them.
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Dana M Yfi
map-marker Kennedy Township, Pennsylvania

Disatisfaction with newly tried products

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I've used L'Oreal products for years, and have been pleased with the results. However, recently I purchased two products that I'm very disappointed in. Age Perfect Hydra-Nutrition Golden Balm and Eye Balm. These products are so greasy, it feels like I'm applying lard to my face. I spent almost $40 on something I can't use! I would like L'Oreal to send me coupons equaling the cost of these products so I can replace them with something I've used in the past.
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Reason of review:
Bad quality
Teresa V Rxr

I look like smurfette

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Loreal USA - I look like smurfette
Followed the instructions step by step , I lighten hair platinum blonde . To say that this is a good product is hog wash . Will never use these pastel color again . It's not cute on a 53 year old woman .
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Reason of review:
Bad quality
1 comment
Guest

You failed to mention the color/shade; how can anyone judge this with no facts to make a comparison? If the color is supposed to be anything other than a naturally occurring hair color, and you bought something like lavender, blue, violet, than a 53 year old will look like a smurfette at best.

That hair color is most likely not for your age of maturity and your best chance would be to have a gifted professional colorist try to work a miracle.

Let's face it you are no longer in the age bracket to sport a youngster shade like that. Loreal has no control over your dreams.

Anonymous

Hey major eye break outs ,I feel like bugs are bitting me,

I have allways have had beUtiful skin .i only wear massacre. Clinique ,is the best .busy text later
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Reason of review:
Bad quality
1 comment
Guest

Wth? Speak English.

Kirsten Sub

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Verified Reviewer

WHY DO THEY BOTHER TO SELL HAIRCOLOR??

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FOR SOME REASON CLAROIL AGE DEFYING HAS TAKEN THEIR PRODUCTS OFF THE MARKET-I AM 58-NOT BLACK NOT HISPANIC NOT GRAY-MY IS NOT BLACK EITHER IT IS DARK BROWN-I USED THE EXCELLENCE CREME 6R SUPPOSED LIGHT AUBURN AND THE TEST STRAND SHOWED NO COLOR DIFFERENCE WHATSOEVER-LOREAL IN THE PAST WAS NEVER ONE THAT I LIKED BECAUSE IT GRABS AND GOES BLACK-I WAS IN HOPES IT HAD IMPROVED BUT NO-WHAT IS THE POINT OF PUTTING SOME LIKE THIS ON YOUR HAIR IF IT MAKES NO CHANGE??? THE COLOR ON THE BOX IS BS-I WAS IN FEAR OF LOOKING LIKE A HAMBURGER CLOWN WE ALL KNOW BUT THIS STUFF IS JUST WORTHLESS. HUH HUH EXCELLENCE AT WHAT??? I WILL BE CALLING THE OFFICE MONDAY MORNING FOR A REFUND AND TAKING THE OTHER BOX BACK TO WALMART WHICH I HOPE DISCONTINUES THIS PRODUCT. I DONT WANT FREAKY HAIR BUT I WOULD WANT SOME CHANGE-AT LEAST!
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Loss:
$8
Cons:
  • Loreal hair color
  • But in the strand test it appears to be very harsh
  • Fact it does nothing
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

1 comment
Guest

I have used L’Oréal hair color for at least 10 years if not more. Lately their hair color has not lasted more than two weeks before I need to color again.

I am returning the recent purchases I just made after telling my friends of my delimna. Coloring your hair every 2 weeks is not an option in my life. Also no matter what shade I use, in two weeks it looks like a ugly brassy blond. Sorry L’Oréal but you have lost another customer and will probably go out of business eventually.

Another issue...your cosmetics are horrible as well. I DO NOT PURCHASE ANY!!!

Anonymous
map-marker North Little Rock, Arkansas

Loreal Hair Color is Trash

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Loreal Hair Dye is trash, its makes your hair dry and fall out, at least that is what happened to me. Its makes your hair dry and fall out, at least that is what happened to me.

Loreal Hair Dye is trash, its makes your hair dry and fall out, at least that is what happened to me. Its makes your hair dry and fall out, at least that is what happened to me. Loreal Hair Dye is trash, its makes your hair dry and fall out, at least that is what happened to me. Loreal Hair Dye is trash, its makes your hair dry and fall out, at least that is what happened to me.

Loreal Hair Dye is trash, its makes your hair dry and fall out, at least that is what happened to me. Loreal Hair Dye is trash, its makes your hair dry and fall out, at least that is what happened to me.

Loreal Hair Dye is trash, its makes your hair dry and fall out, at least that is what happened to me. Loreal Hair Dye is trash, its makes your hair dry and fall out, at least that is what happened to me.

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Cons:
  • That my hair is dry and falling out now
Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

Carlisa Vyh

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Verified Reviewer
| map-marker Williston, North Dakota

Non sharpening L'Oreal extra intense liquid eyeliner pencil

I bought this pencil twice now and both times I can't sharpen the pencil if you twist the bottom of it in hopes of sharpening it does nothing if you sharpen it with a pencil sharpener it crumbles I wasted damn near 20bucks on two pencils now I have to run to the store and buy another pencil when I have got many other things to do to get ready for Christmas it really irritates me. The pencil would be great if you could sharpen it
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1 comment
Guest

I have the same problem loved when I first bought it then tried to sharpen it. What a waste