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LOreal USA

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L'Oréal is a French company. The company was founded in 1909 after a young French chemist Eugene Schueller has developed a new hair color formula and started to manufacture and sell his own products. At the present time the comapny is headquartered in Clichy, France. The L'Oréal Group is the largest cosmetics and beauty company in the world. The company focuses on production of hair color products, skin care products, sun protection, make-up products, perfumes and hair care. The company is also very active in dermatological and pharmaceutical fields. L'Oréal owns a number of different brands that offer professional products, consumer products, luxury products, and active cosmetics. Please try to contact LOreal USA Customer Service directly prior to posting any complaints on this site.

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LOreal USA Reviews

Angelic ...
LOreal USA - Loreal infallible makeup stains everything
5.0 575 Fifth Avenue New York NY 10017 1-212-818-1500 http://www.lorealusa.com/_en/_us/tools/contact/contact.aspx

Loreal infallible 18hr makeup with SPF 20 sunscreen has ruined by staining my white bed linens and my white upholstered chair at my dressing table. The make up dripped into the bla...

#318769
May 16, 2012
6

Anonymous
LOreal USA - L'Oreal cosmetics
5.0 575 Fifth Avenue New York NY 10017 1-212-818-1500 http://www.lorealusa.com/_en/_us/tools/contact/contact.aspx

I live in Shanghai. For a quite long time I've been using Loreal products, mainly for hair care. I must say I was satisfied with Loreal products until few days ago. I bought sh...

#317623
May 10, 2012
22

Janinealix
LOreal USA - Loreal Eversleek is Highly Flammable
5.0 575 Fifth Avenue New York NY 10017 1-212-818-1500 http://www.lorealusa.com/_en/_us/tools/contact/contact.aspx

Used Eversleek, hair was dry. Leaned over my stove to put on a pot.My head went up in flames.I was screaming and trying to get the *** kitchen faucet to spray, but it ...

#316253
May 03, 2012
36

Anonymous
LOreal USA - L'Oreal Eversleek Shampoo Conditioner
5.0 575 Fifth Avenue New York NY 10017 1-212-818-1500 http://www.lorealusa.com/_en/_us/tools/contact/contact.aspx

I used the product and when my hair was dry, was in the kitchen. The stover burner was ignited by me and it caught my hair on fire, burning my face, hair, and ear. When I contacted...

#316249
May 03, 2012
29

Anonymous
LOreal USA - L'oreal Paris Revitalift Packaging
5.0 575 Fifth Avenue New York NY 10017 1-212-818-1500 http://www.lorealusa.com/_en/_us/tools/contact/contact.aspx

The Revitalift Double Lifting pump day treatment does not work anymore. I am not even half way through the stuff and the red gel pump quit working despite all efforts. This is one ...

#305744
Mar 18, 2012
120

Anonymous
LOreal USA - Loreal Studio Mega Spritz max hold
5.0 575 Fifth Avenue New York NY 10017 1-212-818-1500 http://www.lorealusa.com/_en/_us/tools/contact/contact.aspx

Care about a good hair spray / spritz? Loreal....run fast! Do no use this product unless you like the looks of nits being in you head! Control and shine my a......! Waste of your m...

#302134
Mar 04, 2012
237

Cheekych...
LOreal USA - Loreal Mega Strength Destroyed Extensions
5.0 575 Fifth Avenue New York NY 10017 1-212-818-1500 http://www.lorealusa.com/_en/_us/tools/contact/contact.aspx

I always use Loreal Mega Moisturizing shampoo and conditioner, well I decided to give their Mega Strength a try and boy what a mistake. This product actually bonded my human hair ...

#301374
Mar 01, 2012
166

Thewrong...
LOreal USA - Stink smelling products
5.0 575 Fifth Avenue New York NY 10017 1-212-818-1500 http://www.lorealusa.com/_en/_us/tools/contact/contact.aspx

I recently purchased the new Loreal Sulfur free shampoo & conditioner recently and it smelled like it had tar in it, medicene like. It smells like the shampoo my mother uses for ...

#293854
Feb 02, 2012
185

Seubanks
LOreal USA - L'Oreal Revitalift Double-Lifting has consistently defective packaging
5.0 575 Fifth Avenue New York NY 10017 1-212-818-1500 http://www.lorealusa.com/_en/_us/tools/contact/contact.aspx

I've purchased L'Oreal's "double-pump" pack of the above product seven times. After scrupulously following the package instructions to rap the base "firmly on a counter...

#282176
Dec 17, 2011
363

Anonymous
LOreal USA - L'Oreal Creme Hair Color Turned My Hair Black
5.0 575 Fifth Avenue New York NY 10017 1-212-818-1500 http://www.lorealusa.com/_en/_us/tools/contact/contact.aspx

I just used L'Oreal Paris Creme Hair Color labeled for the shade Medium Maple Brown with accompanying photo showing the advertised color. To my shock, when my hair dried, it was b...

#280762
Dec 11, 2011
315

Olderwis...
LOreal USA - L`oreal Hair coloring blow up when mix up
5.0 575 Fifth Avenue New York NY 10017 1-212-818-1500 http://www.lorealusa.com/_en/_us/tools/contact/contact.aspx

( http://ulocal.thebostonchannel.com/_Loreal-Hair-Coloring-Kit/photo/15596471/61862.html )Old Expire Date L'oreal Hair Coloring Product In store shelf , danger to consum...

#277939
Nov 29, 2011
390

Anonymous
LOreal USA - Just a question asking if they had changed the formula.
5.0 575 Fifth Avenue New York NY 10017 1-212-818-1500 http://www.lorealusa.com/_en/_us/tools/contact/contact.aspx

I was woundering what differant ingredient you used in L'Oreal paris Revitalift face .neck/ that you did not have in L'oreal advanced ReVita Lift complete? I have been ...

#275129
Nov 15, 2011
279

Anonymous
LOreal USA - Loreal Root Rescue did not rescue my roots!
5.0 575 Fifth Avenue New York NY 10017 1-212-818-1500 http://www.lorealusa.com/_en/_us/tools/contact/contact.aspx

I used the dark brown color on my gray roots. I normally buy the Clairol brand, but the store was out of dark brown. I figured I'd give the Loreal a try. I left it on 20 minute...

#271168
Oct 28, 2011
362

Anonymous
LOreal USA - L'OREAL Voluminous Mascara
5.0 575 Fifth Avenue New York NY 10017 1-212-818-1500 http://www.lorealusa.com/_en/_us/tools/contact/contact.aspx

I have purchased Voluminous Mascara about 6 times. I returned 2 & have endeded up discarding 2 as the brush becomes clumped & does not apply like it should. It's as if the opening...

#267549
Oct 12, 2011
335

Anonymous
LOreal USA - L'Oreal refuses to answer customer service re DiaColor toxicity.
5.0 575 Fifth Avenue New York NY 10017 1-212-818-1500 http://www.lorealusa.com/_en/_us/tools/contact/contact.aspx

My beautician used l'Oreal DiaColor on me as a semi-permanent colorant according to the directions. It made me ill within 6 hours due to the ingredient P-Phenylenediamine, a s...

#265982
Oct 04, 2011
432

Anonymous
LOreal USA - L'oreal extra intense liquid eyeliner
5.0 575 Fifth Avenue New York NY 10017 1-212-818-1500 http://www.lorealusa.com/_en/_us/tools/contact/contact.aspx

This is a $9.00 pencil tip. It was "liquid" for about 2 days. The tip got rounded and couldn't be sharpened. This product is a total rip-off. Don't waste your money. Checke...

#263289
Sep 21, 2011
339

Sarah.jo...
LOreal USA - Loreal does not care about their customers
5.0 575 Fifth Avenue New York NY 10017 1-212-818-1500 http://www.lorealusa.com/_en/_us/tools/contact/contact.aspx

I hadn't dyed my hair in almost 7 years and had a beautiful dark blond color. I decided to go for a bit of a change and went a little darker using Clairol Nice and Easy. Afte...

#261901
Sep 14, 2011
277

Jaya.roy...
LOreal USA - Compliant agaisnt Loreal hair colour
5.0 575 Fifth Avenue New York NY 10017 1-212-818-1500 http://www.lorealusa.com/_en/_us/tools/contact/contact.aspx

I have used the medium brown hair colour of Loreal and i am extremely dissapointed with the results.There are many Indian brands available for hair colouring but still ...

#261843
Sep 14, 2011
371

Anonymous
LOreal USA - Loreal Voluminous Masscara
5.0 575 Fifth Avenue New York NY 10017 1-212-818-1500 http://www.lorealusa.com/_en/_us/tools/contact/contact.aspx

I have bought 2 masscara's in the last month..Both brushes have become coated and clogged with masscara and unable to use on lashes. I cannot afford t...

#251324
Jul 26, 2011
273

Anonymous
LOreal USA - Loreal leg color
5.0 575 Fifth Avenue New York NY 10017 1-212-818-1500 http://www.lorealusa.com/_en/_us/tools/contact/contact.aspx

Hi ive tried unsuccessfully to complain directly to the mfg loreal. so im complaining to you the seller.the product sublime glow states quick dy no streaking. i applied as d...

#243503
Jun 15, 2011
291

Crank13
LOreal USA - Loreal foam hair color medium brown turned my hair black!
5.0 575 Fifth Avenue New York NY 10017 1-212-818-1500 http://www.lorealusa.com/_en/_us/tools/contact/contact.aspx

I decided to try your new product L'OREAL Sublime Mousse Hair Color and am really pissed! I bought medium brown and it turned my hair black! My hair is naturally brown but now...

#238116
May 17, 2011
979

Anonymous
LOreal USA - Loreal Shampoo & Conditioner
5.0 575 Fifth Avenue New York NY 10017 1-212-818-1500 http://www.lorealusa.com/_en/_us/tools/contact/contact.aspx

I love Loreal make-up products. So I though I would try their hair care products. Don't. I hate the way they make my so unmanagable. They also have a very bad smell to them. Th...

#222932
Feb 21, 2011
487

Peggy Da...
LOreal USA - Loreal new eyeliner not what it should be
5.0 575 Fifth Avenue New York NY 10017 1-212-818-1500 http://www.lorealusa.com/_en/_us/tools/contact/contact.aspx

I purchased the new Extra Intense liquid pencil eyeliner. I used the product once a day for 6 days and it was working great. At the end of the sixth day, I notice that the point ...

#218948
Jan 30, 2011
375

Anonymous
LOreal USA - Unhappy with L'oreal USA
5.0 575 Fifth Avenue New York NY 10017 1-212-818-1500 http://www.lorealusa.com/_en/_us/tools/contact/contact.aspx

On Dec.2oth bought L'oreal makeup. Wrong shade couldn't return. L'oreal wouldn't understand. I was expected to buy the sunday paper for coupon; ask the store manage...

#214807
Jan 05, 2011
420

Sandylane
LOreal USA - Loreal Excellence hair color too dark
5.0 575 Fifth Avenue New York NY 10017 1-212-818-1500 http://www.lorealusa.com/_en/_us/tools/contact/contact.aspx

On Dec. 24, I purchased Medium Brown in L'Oreal Excellence Creme and it turned my hair black. This is the 2nd time I've tried your brand and it was too dark both times. A...

#213165
Dec 25, 2010
1475

Janett
LOreal USA - Loreal Excellence to go
5.0 575 Fifth Avenue New York NY 10017 1-212-818-1500 http://www.lorealusa.com/_en/_us/tools/contact/contact.aspx

I bought the Loreal Excellence to go in the color - 8 - Medium Blond Natural. The color I got is is not even close to the color on the box. If you look at the color c...

#207611
Nov 17, 2010
640

Pittybull
LOreal USA - L'oreal 360 Face Wash
5.0 575 Fifth Avenue New York NY 10017 1-212-818-1500 http://www.lorealusa.com/_en/_us/tools/contact/contact.aspx

Hi All. bought the L'oreal Go 360 Clean Exfoliationg Face Wash a month ago and am extremely appalled at the results I am getting.My skin is 10 X more oily and am having way more br...

#206700
Nov 11, 2010
505

Anonymous
LOreal USA - HAIR DYE ITCH
5.0 575 Fifth Avenue New York NY 10017 1-212-818-1500 http://www.lorealusa.com/_en/_us/tools/contact/contact.aspx

I have used the Loreal Hair Color product for years....this past week I am in such a state.....I am itching on neck....shoulders....and back..anywhere the dye must have touched me ...

#204359
Oct 26, 2010
392

Anonymous
LOreal USA - 91/2- Natural Blonde color on box would be the color for my white/gray hair..not yellow blonde.
5.0 575 Fifth Avenue New York NY 10017 1-212-818-1500 http://www.lorealusa.com/_en/_us/tools/contact/contact.aspx

I purchased Loreal 9 1/2NB LIGHTEST NATURAL BLONDE. for my gray hair which was just as shown on the box..(& I thought finally a L'Oreal color for me !WHAT A SHOCK WHEN---...

#201206
Oct 04, 2010
1150

Pedm
LOreal USA - Loreal eye lashes serum
5.0 575 Fifth Avenue New York NY 10017 1-212-818-1500 http://www.lorealusa.com/_en/_us/tools/contact/contact.aspx

Hi i have a problem with loreal serum for eyelashes, i bought the product and it gave me, my sister a big infection, i have been with it for more than a month i called loreal and t...

#185822
Jun 14, 2010
578
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Related Information

Cosmetics and Toiletries
Cosmetics are products applied to the body to improve its appearance. All cosmetic products are involving or relating to treatment intended to restore or make better the way that someone or something looks. The word cosmetics first appeared in early 17th century and it was a noun denoting the art of beautifying the body. There are different types of cosmetics. Make up is one of them. Make up is cosmetics such as lipstick, powder or eye shadows applied to the face, used to enhance or alter the appearance. Usually colored cosmetics is used for lips, eyelashes, eyelids, etc. from a small solid stick or from a box. People should always remember that cosmetics is affecting only the appearance of something rather than its substance. You can apply a kilo of make up on you face and make a cosmetic surgery, but you will not become a better person after it all. TLC sings: ""You can buy your hair if it will not grow, you can fix your nose if said so, you can buy all the make up the man can made"", but you should better look inside you.

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